Customer Testimonials

Customer Testimonials 2018-04-10T05:08:45+00:00

Linda and Richard, Manchester-by-the-Sea, MA
  Jesse DeBenedictis is an honest, talented and very accommodating contractor. Jesse has performed numerous projects for us and we have found his work to be of the highest quality craftsmanship. Jesse is extremely conscientious and hardworking.  
Lyn, Gloucester, MA
  The WORKS team were professional and hard working and were thorough at detecting unknown problems and fixing them the right way.  
Tom and Eva, Beverly, MA
  We have employed Jesse DeBenedictis for major kitchen and bathroom renovations, building structural support work, roofing, siding and general house repairs. We have been customers for several years and will keep going to Jesse for any and all of our major or minor house repairs. The quality of his work is excellent; his delivery on-time or early; his prices reasonable; and his reliability/demeanor wonderful. We highly recommend Jesse DeBenedictis as a contractor for projects large and small.  
Rebecca, Swampscott, MA
  Mark was meticulous about the patching and painting—every surface ended up perfectly smooth…I’m not surprised, because Mark really seemed to care about doing an excellent job… Jesse also followed up after the job was done to see how it went—which was much appreciated too!  
Arri, Beverly, MA
  Jesse and his crew are wonderful to work with! After numerous quotes from other contractors, Jesse made it simple and cost effective. We were also under a time constraint and he got to work right away. Each crew member removed their shoes and carefully placed drop clothes. They were extremely careful with extra dust as our son has terrible allergies. (The WORKS team) has a tremendous attention to detail and produces high quality work. We were more than pleased with the results! Jesse and his crew will move with us wherever we go! Overall outstanding company to work with.  
Karl Damitz, Architect & Principal, FourFold Design
  Details are important…. As an architect, I work to achieve the desired aesthetic of each individual client. Jesse understands that the architect/builder/client relationship is a critical component to any successful design and construction process…. Jesse is committed to getting the details right on each and every project which he takes up and accomplish.  
Brendan O’Donoghue, Ebben Creek Architecture
  I have worked on several projects with Jesse the past year ranging in size and complexity. His approach is professional & well managed with unsurpassed quality.  
William and Mary, Manchester-by-the-Sea
  We have been clients of Jesse and his associates for the past three years, during which time we have begun major remodeling of our entire home. He has completed a complete demolition and remodeling of a bathroom and laundry room.  
Susan M. Williams, Interior Designer, Beverly Farms, MA
  WORKS by Jesse DeBenedictis has always provided expert work for my design projects. Jesse employs the most experienced crew… friendly and aware of the client’s needs. The team works a project in the most efficient and noninvasive way, making the construction process less stressful for all!  
Karl Damitz, Architect & Principal, FourFold Design
  Details are important…. As an architect, I work to achieve the desired aesthetic of each individual client. Jesse understands that the architect/builder/client relationship is a critical component to any successful design and construction process…. Jesse is committed to getting the details right on each and every project which he takes up and accomplish.  
Brendan O’Donoghue, Ebben Creek Architecture
  I have worked on several projects with Jesse the past year ranging in size and complexity. His approach is professional & well managed with unsurpassed quality.  
Lee and John, Manchester-by-the-Sea, MA
  As past and future clients of WORKS by Jesse DeBenedictis, we want to express our complete confidence in his workmanship and dependability. We hired him at the suggestion of Joan Davis, Designer, who recommended him so highly that we didn't feel the need to look further.  
William and Mary Ellen, Manchester-by-the-Sea, MA
  We have been clients of Jesse and his associates for the past three years, during which time we have begun major remodeling of our entire home. He has completed a complete demolition.  
Lynn, Gloucester, MA
  I was very pleased with the renovations and repair work done by Jesse DeBenedictis – WORKS. He and his crew did a great job and far exceeded my expectations. They were professional and hard working and were thorough at detecting unknown problems and fixing them the right way. Jesse was always available to explain things and offered complete and thorough information regarding the cost of the project.  
Melissa, Gloucester MA
  The WORKS by Jesse DeBenedictis team has been completing projects in our home since 2007. We have had major and minor repairs completed, including stripping and reinstalling ceilings and floors, replacing and improving insulation, installing carpet, structural repairs on the exterior of the home, and gutter maintenance. The team is excellent.  
Gail, Peabody MA
  I highly recommend Jesse and his group (WORKS). He was very accommodating and got all the work we needed done in time to move into our new home. His workers were very friendly, professional and cleaned up after their day was done. Thanks Jesse for a job well done!  
Wendy, Manchester MA
  It is so wonderful working with WORKS. ...Why is it so wonderful working with WORKS? Communication and work quality. I had a little job in Ipswich at a small condo we bought. To tear out the shower and put in a new tub, and re-tile the floor and tub walls, we went with a new contractor because in general he costs less than you do. Our reward for saving a few hundred dollars was a nightmare. A ten day project stretched over five and a half months, went over budget, and caused me much distress. The guy only returned emails, texts, or phone calls if I explicitly wrote "Please answer this email/text/phone call." With WORKS, you respect us clients in every way. You give us daily access to progress photos online, have an office that responds to all phone calls, and have project managers who talk us clients through the plan, on a daily basis even, if necessary. Also, you read and respond promptly to all text messages. I can't tell you how many times I said to Dennis during the Ipswich bathroom project, "I'm such an idiot that I didn't go with Jesse and WORKS. And for what? Saving a few hundred dollars?! Totally not worth it." Jesse, I admire the set-up you have designed at WORKS. The quality of your work is impeccable and beautiful, and your crew and office staff are exemplary. I have told many of my friends about WORKS, about how distinctive it is relative to the average contractor. Thank you thank you thank you.  
Rusty and Mary Pat, Ipswich MA
 Dear Jesse, ...Although there were a couple of bumps in the road, we wanted you to know how pleased we are with the final product. The discovery of the shower issue was incredibly fortuitous for us, and we are certainly grateful to you for diagnosing the origin of the rippling in the floors adjacent to the shower. All of your guys were great! Not only was their work terrific, but they also could not have been more pleasant to have around or more accommodating. They were truly committed to satisfying us in any way they could. Finally, you could not have been more responsive and diligent throughout the course of the project. You were always willing to put your best foot forward and prepared to answer any questions we might have had and to do whatever you could to make our project a successful one. We are most appreciative! You can certainly add us to your list of " happy" clients. Best regards.  
AJ Beach, Management Consulting, Boston
 I had the great pleasure to work with Jessie and his team in the capacity as a management consultant. Over the course of months I got to see the real inner workings of this company and learn a good bit about Jessie as a business person. I am thoroughly impressed. His soft skills are fantastic. He emulates his “can do” attitude in everything he takes on and always carries a smile while doing it. On the operations side, Jessie has queued in on three key elements; employees, management processes and value in end user product. He hires only the most talented tradesmen who display the utmost work ethic and quality integrity. He has installed solid processes to monitor the entire work/project life-cycle; from the time he gets the first inquiry to the final sign-off by the customer. He continuously value engineers the projects for the customer, backing up the work 100%, producing a quality of finish product that is second to none. Jess and Works by JD is a breath of fresh air in a relatively smoggy business sector. I would highly recommend Jessie and his team to any consumer considering re-modeling or new construction. On a personal note – Jessie is one of the most fair and honest people I have met in my 10+ years in the real estate industry and professional life. You can’t go wrong with this guy.  
Linda and Tom, Beverly MA
 We recently had several projects completed by WORKS, including new hardwood stairs, a new kitchen floor, a new door, and exterior rot work, and we are more than pleased with the outcome. Having a few different projects allowed us to meet many of the "Works" staff, and we can honestly say that each and every one of them were polite, reliable, professional, and truly cared about their work. Thanks to Jesse, Jeff, and their outstanding team for a job well done. We would highly recommend using WORKS to family and friends.  
Peter and Gretel, Hamilton, MA
 We own a house constructed over many years (1789 to 1924). After being moved a half mile and placed on a new foundation in 1926, the colonial house was expanded with new wings added every 2 years until WW2. This estate building needs repairs from time to time. Jesse and WORKS started solving our repair and modernization projects about 20 years ago. We could not survive without Jesse's know-how and his attention to customer satisfaction. Whether the problem is replacing and upgrading sliding glass doors, weather proofing any of the 105 windows in this historic house, adding insulation throughout the house, building a bathroom shower, changing plumbing fixtures, replacing slate, installing a rubber roof, or installing new ceiling plaster WORKS has managed all sorts of jobs within budget and on the schedule we plan together. The crews clean up each day so we can live in the building while building continues over several weeks. It is a pleasure working with Jesse to estimate the job cost and we are always satisfied with the attractive finishes created by the carpenters and painters who we have relied upon for decades of successful building projects.